Cookie Policy

What cookies are

Cookies are small text files that a website saves on your device. Some are needed for the site to work. Others help us understand how the site is used so we can improve it.

Cookies we always use

These are needed for the site to work, so they do not need your consent.

wlv_consent: remembers whether you accepted or rejected analytics cookies, so we do not ask you again on every page. It expires after 6 months.

Analytics cookies (only if you accept)

We use Google Analytics to see which pages are visited, how people find us and whether the site is working well. These cookies are only set if you click Accept in the cookie banner.

_ga: tells visits apart so we can count visitors. It expires after 2 years.

_ga_3BZWMEN2DK: keeps track of your current visit. It expires after 2 years.

If you reject analytics cookies, none are set. Google may still receive limited information without cookies, such as the fact that a page was viewed, which helps us estimate visitor numbers.

We also use Ahrefs Web Analytics, which counts visits without using cookies.

Cookies set by other services

Some features on our site are provided by other companies, who may set their own cookies:

Live chat: the chat window saves cookies such as _webchat_visitor, _webchat_visit and _webchat_view so a conversation can carry on as you move between pages.

Google Maps: pages that show a map load it from Google, which may set its own cookies. See how Google uses cookies.

Accessibility tool: if you change any settings in the accessibility tool, your choices are saved on your device so they stay in place as you browse.

Changing your choice

You can change your choice at any time using the Cookie settings link at the bottom of every page, or change your cookie settings now.

You can also block or delete cookies in your browser settings. Blocking all cookies may stop some parts of the site from working.

For more about cookies, visit the ICO website.

Questions

If you have any questions about this policy, call us on 01902 283124 or email admin@wlvheating.co.uk.

Changes to this policy

We will update this page if the cookies we use change. Last updated: 15 October 2026.